1b.app
Link copied -

Output of the knowledge base in the personal account

Set up a page with the output of the knowledge base in the personal account
https://crm.tcc.com.ua/doc/
Articles that have a "Public" checkbox are displayed here.
I need to display different articles in the personal account for different contact groups
For example, only group X sees articles 1,2, only group Y sees articles 3,4, I did not find such a setting in the settings
Please rate the improvement.
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:


Korop Vladislav Pavlovich wrote:
I need to display different articles in the personal account for different contact groups
For example, only group X sees articles 1,2, only group Y sees articles 3,4, I did not find such a setting in the settings
Please rate the improvement.

If there are not many articles, then it would be possible to make a setting directly in the block in order to choose which articles to display.
Well, for groups - and so you can customize the interface - you can select different articles.
If the taco option is suitable, then this is a 3-hour revision.
26.10.2020, 17:16
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:

Korop Vladislav Pavlovich wrote:
I need to display different articles in the personal account for different contact groups
For example, only group X sees articles 1,2, only group Y sees articles 3,4, I did not find such a setting in the settings
Please rate the improvement.

If there are not many articles, then it would be possible to make a setting directly in the block in order to choose which articles to display.
Well, for groups - and so you can customize the interface - you can select different articles.
If the taco option is suitable, then this is a 3-hour revision.

It's not very convenient, I go to the knowledge base, create an article, and then I have to go to the personal account settings and set up which ones to display for different groups - a waste of time.
It would be convenient to choose which groups to display right in the article itself, is that possible?
26.10.2020, 17:22
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru


Korop Vladislav Pavlovich wrote:
It would be convenient to choose which groups to display right in the article itself, is that possible?

This is not entirely obvious in the context of administration - after all, inside the system, as it were, the knowledge base is intended for employees who are divided by roles.
But in any case, I can evaluate a similar option so that it works in the block of the personal account of the Knowledge Base - this will be a revision in 5 hours.
27.10.2020, 14:57
Original comment available on version: ru

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment