Urgent! User can't log in
Very urgent. The user cannot log in to the system.
zoo1
https://our-store.com.ua/
How to solve this?
Original question is available on version: ru
zoo1
https://our-store.com.ua/
How to solve this?
Answers:
Create a new password for the user, log in with the new password.
17.02.2025, 15:23
Original comment available on version: ru
let him cook
OneBox production wrote:
Create a new user password, log in with a new password.
Before writing the problem, I did. It shows this error:
17.02.2025, 15:26
Original comment available on version: ua
The user clicked the authorization button 10+ times thinking that something should change (why would something change?). He was banned for an hour so that he could cool down and not try to log in again with the wrong password.
https://our-store.com.ua/app/employer/online/ here you have the opportunity to find your user and reset his login attempt counter. Item "Reset user blocking"
https://our-store.com.ua/app/employer/online/ here you have the opportunity to find your user and reset his login attempt counter. Item "Reset user blocking"
17.02.2025, 15:33
Original comment available on version: ru
let him cook
OneBox production wrote:
The user clicked the authorization button 10+ times thinking that something should change (why would something change?). He was banned for an hour so that he could cool down and not try to log in again with the wrong password.
https://our-store.com.ua/app/employer/online/ here you have the opportunity to find your user and reset his login attempt counter. Item "Reset user blocking"
The issue has been resolved. Thank you for your help.
19.02.2025, 08:38
Original comment available on version: ru
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