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Unable to log in with OneBox ID

Congratulations! Employees cannot log in using OneBox ID, even though he is in the system as an employee. Maybe there is a solution? sms arrives but does not allow to the company. It comes in through the login and password, although in fact it is not in the "Users and employees" box. Is this a bug? I understand that there must be some sequence.
Previously, we registered them via email and password, then there were problems with receiving SMS to email with a code, and we were recommended to make OneBox ID.
Original question is available on version: ua

Answers:

A person goes to the site 1b sends a message to the right box that he wants to join - you confirm - everything.
The employee's box is displayed in the LK https://1b.app/ua/billing/ click to enter - that's it
вчера, 22:02
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ua

Volokhovich Evgeniy
Адміністратор


Oleksandr Serhiyovych Chyzhik

OneBox production wrote:

A person goes to the site 1b sends a message to the right box that he wants to join - you confirm - everything.

The employee's box is displayed in the account https://1b.app/ua/billing/ click to enter - that's it



after trying to accept the request 404 error https://1b.app/ua/108337//accept-invite/
вчера, 22:25
Original comment available on version: ua

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