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Unable to recover user password for is.crm-onebox.com

Good afternoon!
Please help me restore access for is.crm-onebox.com
It was necessary to change the password, I did it through the "Users and employees" application inside the box.
Now I can't log in with a new password.
The old password also stopped working.
I'm trying to recover my password here:
The new password comes to the mail and in the message, but it does not fit (Wrong combination of login and password. )
Original question is available on version: ru

Answers:

please email a.chizhik@crm-onebox.com login from your account
14.06.2022, 11:52
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


new accesses have been sent to your email
14.06.2022, 14:25
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Received, but I can not log in with these data.
Please check if this username and password works for you?
14.06.2022, 14:40
Original comment available on version: ru

Something weird is going on with my box.
I tried to log in with the username and password that were sent to me in different browsers - everywhere the error "Wrong combination of username and password."
I decided to try to go through applications on android, so it does not perceive the url of my box at all (I attach screenshots).
14.06.2022, 16:34
Original comment available on version: ru

response to access by mail -
14.06.2022, 19:14
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
OneBox production wrote:
response to access by mail -

Thank you. Issue resolved.
15.06.2022, 15:05
Original comment available on version: ru

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