In the process, the goods were shipped, the balances decreased, but there is no sale in the warehouse.
Sales Process: https://owwa.crm-onebox.com/admin/customorder/order/11536/edit/
After the status Ready for shipment (stage 6), the process should have changed to the status "Sent", but this did not happen, although the status "Sent" was transferred to the online store and some of the goods were still shipped: product codes 12643, 5302, 13153
Here is an example of one product: https://owwa.crm-onebox.com/admin/shop/products/13153/storage/
It has a posting but is not in stock.
Screenshot:
Please help correct the situation, tk. we can't even make commitments.
Original question is available on version: ru
After the status Ready for shipment (stage 6), the process should have changed to the status "Sent", but this did not happen, although the status "Sent" was transferred to the online store and some of the goods were still shipped: product codes 12643, 5302, 13153
Here is an example of one product: https://owwa.crm-onebox.com/admin/shop/products/13153/storage/
It has a posting but is not in stock.
Screenshot:
Please help correct the situation, tk. we can't even make commitments.
Answers:
With new processes, everything is fine, this is the only one with such a bug so far. It's not clear how to fix this.
19.04.2021, 10:30
Original comment available on version: ru
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