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It is not possible to delete an SMS from the sending queue

There is an action that sends an SMS to the author of the process. "Send SMS message"
But there is no way to remove such an SMS from the queue
Original question is available on version: ua

Answers:

Good afternoon, there is no direct way to remove SMS from sending, but it can be improved. This will take about 2 hours. In the application, it will be possible to delete some SMS from the send, if it has not yet been sent.
There is also an action in the process step "Remove all process client sms from the send queue", with this action you can remove unsent sms from the process.
But keep in mind that in most cases, SMS leave in the next minute, i.e. You literally have from 5 to 60 seconds to delete the erroneous SMS, otherwise it will go to the recipient with the next minute sender.
13.07.2023, 18:47
Original comment available on version: ru


Department of Care
OneBox production wrote: "Delete all process client SMS from the sending queue"

This action does not work.
It is worth sending an SMS for the author of the process, and this action does not cancel the not yet sent SMS in the process.
13.07.2023, 21:16
Original comment available on version: ua

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