Periodically, boxing is very hard
Sometimes the process freezes for 1-2 minutes with a simple transition to the stage
Here is an example process https://baza.cn.ua/admin/customorder/order/30719/history/?systemchange=1&fil... 2020-12-19
When switching to the "Paid (Card)" stage, it took a very long time to
Pressed the stage button at 20:33:39 translated to 20:34:40 (seen from the history)
At the same time, it does not dull constantly, but with some kind of methodical
It seems that somewhere something interferes or takes a resource
Everything used to be fine, but for some time now everything has become aggravated and this problem is becoming more and more frequent.
Original question is available on version: ru
Here is an example process https://baza.cn.ua/admin/customorder/order/30719/history/?systemchange=1&fil... 2020-12-19
When switching to the "Paid (Card)" stage, it took a very long time to
Pressed the stage button at 20:33:39 translated to 20:34:40 (seen from the history)
At the same time, it does not dull constantly, but with some kind of methodical
It seems that somewhere something interferes or takes a resource
Everything used to be fine, but for some time now everything has become aggravated and this problem is becoming more and more frequent.
Answers:
Good afternoon. We do not monitor the load on your servers. If you need such services, they are discussed individually.
21.12.2020, 11:57
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Good afternoon. We do not monitor the load on your servers. If you need such services, they are discussed individually.
Everything is fine with the server, all server indicators are normal
But just at the stages everything is hard tupit
I gave an example of an order with which the problem
What can it be (the actions there are essentially simple and nothing complicated)?
21.12.2020, 13:12
Original comment available on version: ru
If it's stupid at a certain time and not always, it's because of the server or because of actions that send some data somewhere. Judging from the description, you are stupid "sometimes", so there is no problem in the box itself
21.12.2020, 13:26
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
If it's stupid at a certain time and not always, it's because of the server or because of actions that send some data somewhere. Judging from the description, you are stupid "sometimes", so there is no problem in the box itself
Or maybe "stupid" because of some processes that hang on the minute crown and work out?
21.12.2020, 14:00
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Only if you have very poor server specs
Everything is fine with the server, can you eliminate the cause of the stupidity, or at least tell me where to look?
21.12.2020, 15:21
Original comment available on version: ru
We do not maintain or test third party servers. If you need to avoid "stupid things", you can try to change the server configuration to a more powerful one or find and eliminate the cause of server lags yourself. If you need guaranteed system operation without failures, you can switch to a cloud plan.
21.12.2020, 15:32
Original comment available on version: ru
They didn’t want to look at the problem, I will look for a 100% problematic order that can be repeated
21.12.2020, 17:19
Original comment available on version: ru
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