Problem with authorization in OneBox
Hello. Problems started on July 7th. Either OneBox (box) is not responding and throws an HTTP ERROR 500 error
Or if it works, it says that access is denied and there is no way to log in.
It also failed to log into this forum under the same credentials.
When calling, the OneBox manager also could not log into CRM and recommended under such circumstances to write a question from a newly created account.
In those hosting support they said that there was a system update and there is a mass redirect, they suggested that the problem is in the .htaccess file
Original question is available on version: ru
Or if it works, it says that access is denied and there is no way to log in.
It also failed to log into this forum under the same credentials.
When calling, the OneBox manager also could not log into CRM and recommended under such circumstances to write a question from a newly created account.
In those hosting support they said that there was a system update and there is a mass redirect, they suggested that the problem is in the .htaccess file
Answers:
Telichko Igor wrote:
In those hosting support they said that there was a system update and there is a mass redirect, they suggested that the problem is in the .htaccess file
we don't use .htaccess
provide a link to onebox and which user are you talking about
09.07.2021, 11:02
Original comment available on version: ru
09.07.2021, 11:27
Original comment available on version: ru
Good afternoon.
Your host has made changes to its infrastructure, but no changes have been made to the configuration files.
You were getting an error because there was no access to the database server.
Now works.
Your host has made changes to its infrastructure, but no changes have been made to the configuration files.
You were getting an error because there was no access to the database server.
Now works.
09.07.2021, 13:29
Original comment available on version: ru
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