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Hello, our enterprise has two program licenses. Yesterday I threw it out of one, today from the second. Hosting paid until 30.05. Intergator drops calls. Our programmer sakzal that the SSL settings on the cloud flew off. What to do? How to access your data?
writes: Unable to access site The site tehresurs.crm-onebox.com is unable to establish a connection.
Try doing the following:
Check your Internet connection.
Check your proxy and firewall settings.
Original question is available on version: ru

Answers:


Victoria wrote:
Our programmer sakzal that the SSL settings on the cloud flew off.

Good afternoon.
This problem is not related to our system, it is the configuration of the Web service server and protocols.
On your server, the https protocol is not configured and the SSL certificate is not installed.
Browser content policies have changed and the browser itself decides which protocol will be used to connect to the site. The browser selects the https protocol, but on the server where the system is located, the SSL certificate is not installed and this protocol is not enabled, so you get an error.
You can try clearing your browser history and cache and connect using http://tehresurs.crm-onebox.com/
in private browsing mode, in Firefox it's "New Private Window".
You can also install an SSL certificate on the domain and then everything will be fine.
13.05.2021, 22:15
Original comment available on version: ru

Thank you for your reply. What do you need to install a certificate on a domain? Contact hosting?
14.05.2021, 09:41
Original comment available on version: ru

Our integrator ignores us, I don't have access to the domain. How to be???
14.05.2021, 09:50
Original comment available on version: ru


Victoria wrote:
What do you need to install a certificate on a domain?

Good afternoon.
Purchase a certificate and install it on the server. Valid for 1 or 2 years.
You can install a free certificate from Let's Encrypt valid for 3 months. with the possibility of extension.
SSL certificate installation - 1 hour.

Victoria wrote:
I don't have access to the domain.

You do not have access to the domain because you do not own the domain.
I do not quite understand why you need access to domain management.
14.05.2021, 10:41
Original comment available on version: ru


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