Issue displaying video files in knowledge base
Hello, we added a new employee, gave links to an introductory course on the CRM, we have it with a knowledge base in the form of video reviews of processes.
She follows the link, she was given access, but the videos themselves are blocked.
Perhaps there is some additional access to the downloaded files? and we didn't take it into account
Please help me figure it out
Original question is available on version: ru
She follows the link, she was given access, but the videos themselves are blocked.
Perhaps there is some additional access to the downloaded files? and we didn't take it into account
Please help me figure it out
Answers:
Specify where exactly in your KB to watch this course or what is its name?
17.12.2020, 16:22
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ru
and also specify what it means: "videos blocked"
17.12.2020, 16:25
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ru
in advance, I can say that most likely you have closed access to files from an employee (i.e. to the directory where you uploaded videos)
17.12.2020, 16:35
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ru
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