Authorization problem
Good day, I can't enter the box again. The problem is repeated for the third time. Tell me if we can examine in more detail which process takes over the authentication? Four hours without access!!!!
thank you
Original question is available on version: ua
thank you
Answers:
Good afternoon. Your only license is used by the user with the ixibit login.
31.08.2021, 09:51
Original comment available on version: ua
If you have persistent problems logging in, you should tell your staff to press the logout button after finishing their session in the box. Until they do this, they occupy the license.
31.08.2021, 09:52
Original comment available on version: ua
I'm the only one using Box, so unfortunately your recommendation won't solve the problem.
31.08.2021, 10:07
Original comment available on version: ua
Where is the server on which OneBox is located physically located?
31.08.2021, 10:22
Original comment available on version: ua
If suddenly the same situation arises - write to us in this topic, we will see what is wrong at a specific moment. Now I can't detect the problem
31.08.2021, 10:34
Original comment available on version: ua
Alex, find among the contacts /app/employer/ whose login ixibit is and speak so that when he finishes working, he presses Exit
or put the Rights /app/acl/ then the employee should have the following field available - put there, for example, 30 minutes and then it will be thrown out automatically.
or put the Rights /app/acl/ then the employee should have the following field available - put there, for example, 30 minutes and then it will be thrown out automatically.
31.08.2021, 10:38
Original comment available on version: ua
Thank you Ihor Susiak. But only I have these accesses!
31.08.2021, 10:57
Original comment available on version: ua
if this is your login and password, you must log in from many devices at the same time.
31.08.2021, 11:05
Original comment available on version: ua
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
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