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Terms of transition from buyout to lease

There is a client who bought 10 licenses 2 years ago, is hosted on his server and now wants to switch to a cloud plan (10 or 20 users).
What are the transition conditions, what costs should be taken into account, how is the transition procedure going?
Original question is available on version: ru

Answers:

For all customers who have previously purchased a boxed version of OneBox from us, we offer special conditions for switching to cloud rates:
1. we pick up boxed licenses;
2. We provide OneBox at any cloud plan the customer chooses for 6 months. completely free, and then under standard conditions. https://crm-onebox.com/en/prices/#cloud_onebox
In simple words,
did the client have one license?
It's not a problem, he can take at least an unlimited tariff for 6 months for free.
What is the advantage of cloud-based OneBox over boxed for most customers?
You don't have to worry about backups, server administration, OneBox updates - it's all included in the cloud plan, that's what it's all about. At least 60% of the cost of the cloud tariff is "server rent + server maintenance + backups and their storage."
Those users who are on the box are solely responsible for the safety of their data and the performance of OneBox.
09.09.2020, 13:00
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Original comment available on version: ru

Лосик Лилия Владимировна
Администратор проектов
How does the legal withdrawal of licenses take place?
09.09.2020, 13:03
Original comment available on version: ru

How does the withdrawal of licenses legally take place? [/ quote]
We conclude additional an agreement to the existing agreement, in which we indicate that boxed licenses are withdrawn, the agreement is terminated, in return, the client is provided with such and such a cloud tariff and we continue to work according to the offer agreement, which is published on the site.
09.09.2020, 13:24
Как со мной связаться - никак :)
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Original comment available on version: ru

SSL certificates, I hope, are included in the cloud tariff with domain parking? Or again, you have to buy separately and pay for the installation? Transfer and reconfiguration ( IP telephony banking ) who carries out ? Well, the rates are not very flexible. we don't need 3 places but we need api domain and marketplaces.
09.09.2020, 14:06
Original comment available on version: ru


SSL certificates, I hope, are included in the cloud tariff with domain parking? Or again, you have to buy separately and pay for the installation? Transfer and reconfiguration ( IP telephony banking ) who carries out ? Well, the rates are not very flexible. we don't need 3 places but we need api domain and marketplaces.

For domains like xxx.crm-onebox.com - yes, of course.
For domains like xxx.clientdomain.com - no.
09.09.2020, 17:01
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
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Original comment available on version: ru


Transfer and reconfiguration ( IP telephony banking ) who carries out ? Well, the rates are not very flexible. we don't need 3 places but we need api domain and marketplaces.

The transfer is carried out by OneBox, it's free.
In the process, the IP address will change (because it is a different server), and this will possibly lead to "banking / telephony broken", the client will need to receive new keys in these services and either register it himself or send it to us.
Tariffs are built for the most part based on the power of the virtual machine.
It is the VPS resource that determines how many users can feel comfortable and what hellish integrations can work normally.
This is not just our Wishlist "but let's do integration with stores only in expensive tariffs?".
If you take a weak virtual machine with 2 CPUs + 2 GB RAM (I’m conditional), then no Brain / ERC price processing will start there at all.
09.09.2020, 17:06
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru


Miroshnichenko Maxim Alexandrovich
Administrator wrote:
Transfer and reconfiguration ( IP telephony banking ) who carries out ? Well, the rates are not very flexible. we don’t need 3 places, but we need an api domain and marketplaces. The transfer is carried out by OneBox, it’s free. In the process, the IP address will change (since another server), and this may lead to “banking / telephony is broken”, the client will need to get new keys in these services and either register it yourself or send it to us. Tariffs are built mostly based on the capacity of the virtual machine. It is the VPS resource that determines how many users can feel comfortable and what hellish integrations can work normally. will we only do shops in expensive tariffs?". If you take a weak virtual machine with 2 CPU + 2 GB RAM (I'm conditional), then no Brain / ERC price processing will start there at all.

the client wants to clearly and clearly plan the move and prepare all the data. Asks for a list of what is needed from them to make a painless move. Because they can't let boxing work stop.
need:
1. prepare and understand where and where problems can occur
2. get ready to deal with these problems
3. move to a new server and eliminate all issues from point #1.
How can they organize it all?
10.09.2020, 12:08
Original comment available on version: ru

Лосик Лилия Владимировна
Администратор проектов
In order to switch from a buyout to a lease, do I need to pay a starter rental package for 3 months?
10.09.2020, 13:14
Original comment available on version: ru


In order to switch from a buyout to a lease, do I need to pay a starter rental package for 3 months?

No
10.09.2020, 14:27
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Задавайте вопросы на форуме публично - и я отвечу.
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Original comment available on version: ru

Will such a transition be possible in a year?
And if I have a box and I want to supplement it with a cloud for a while, and in a year I want to switch completely to the cloud - will 6 months also be given for the box?
04.12.2020, 19:15
Original comment available on version: ru


Will such a transition be possible in a year?

Yes. But conditions can change, for better or worse.

And if I have a box and I want to supplement it with a cloud for a while, and in a year I want to switch completely to the cloud - will 6 months also be given for the box?

In that case, no.
The fact is that if you have a box, and you supplement it with rental users, then you have an annual payment for boxed users. And in fact, you are already on the cloud, it's just on your server.
https://crm-onebox.com/en/support/onebox-purchase-and-rates/3882-vopros-po-dalne...
05.12.2020, 12:10
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

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