Boxes on the "data" tariff may not be turned off
2022-07-16 11:54:20
Dear users!
Previously, if you used the box on the "data" tariff (it's free, it's demo, people call it differently :) - the box was turned off automatically after 3 full days of inactivity.
In simple words: you did not enter the box for 3 days - we stopped it, blocked it and deleted it.
You log in again: we restore automatically, but it takes 3-30 minutes (depending on the amount of data).
2022-07-10 this rule was changed (improved in your direction).
Now, if the box is on the "data" tariff and you have paid the data bill, the box will not be turned off for the next 30 days, even if you have not accessed it at all.
Thank you.
Original question is available on version: ua
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Previously, if you used the box on the "data" tariff (it's free, it's demo, people call it differently :) - the box was turned off automatically after 3 full days of inactivity.
In simple words: you did not enter the box for 3 days - we stopped it, blocked it and deleted it.
You log in again: we restore automatically, but it takes 3-30 minutes (depending on the amount of data).
2022-07-10 this rule was changed (improved in your direction).
Now, if the box is on the "data" tariff and you have paid the data bill, the box will not be turned off for the next 30 days, even if you have not accessed it at all.
Thank you.
Answers:
Chyzhik Aleksandr Sergeevich , thank you for your help in solving the problem of paying for the client box.
19.07.2022, 13:11
Original comment available on version: ua
Gud Yevgeny
ProfiCRM wrote:
Chyzhik Aleksandr Sergeevich , thank you for your help in solving the problem of paying for the client box.
I hope that there will be no more difficulties in the future, and if they do, you know where to turn =)
21.07.2022, 11:55
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ua
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