Help make a solution to pain

Question

Good afternoon, the Client has a problem with the prompt processing of leads. Engaged in online trading. Leads come from the site as well as from Prom.ua, as well as from social networks. Within the framework of the software that 1C now has, it is very difficult to process all leads and respond to them via the current communication channel. You need a solution in itself that will allow you to collect everyone in one place and lead them from the stage of appeal accepted to delivery through the postal service. At the same time, the client wants the work to be carried out in one maximum of two windows, and not in 20 tabs.

Answer 1

Короп Владислав Павлович

https://qube-soft.com/

CPM has ready-made integration with prom.ua, we can import/export products, that is, for convenience, you can maintain the entire product database in CRM and upload it to prom. Also, orders will be automatically transferred to CPM, to work with orders, you can set up a business process according to the sequence in which the client works, you can also create TTN of New mail, Ukr mail with CRM - this will simplify the work, it will be in the 1st window .
Regarding the social networks - you need to understand in more detail which
Also, upon closing the order, you can transfer data automatically in 1s, if from the side of 1s they make an API for receiving data on the order.

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07.10.2020, 13:28

https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru

Help make a solution to pain

Answers:

Thanks for your choice.