Messages stopped coming to the message center

[quote] Chyzhyk Oleksandr Serhiyovych OneBox production wrote: Your partner integrator will contact you - most likely you are logging in under the wrong profile =) [/quote] Well, it's unlikely... because I log in via email. So maybe you'll delete one profile and leave me one, the one where the email starts with tetiana......

[quote] [file]23814[/file] Tatyana wrote: [file]23814[/file] Today, changes were made to my account, two accounts were merged into one. And I stopped receiving messages in the message center. I already checked that I was assigned the responsible person, I set the messages I want to receive in the settings - and nothing. No messages today. [file]23814[/file] [/quote] [file]23814[/file] Good afternoon, the unification of users registered on the website https://1b.app/ into one account is in no way related to the messages you receive in the social media - these are two different entities. From what you can see, you log in to the system under the user https://knigarnia.1b.app/app/contact/1584/ (login tetianabykhovtseva@gmail.com, password reset in PM) and there is also a user with the same phone number (48570832035) https://knigarnia.1b.app/app/employer/13225/permissions/ Ukrainian bookstore in Poland and Europe - A good bookstore with a login of 48570832035 (we will reset the password in PM) and if you log in under it, you can see that there is a message in the communications center (most likely, the business process is configured specifically for the account https://knigarnia.1b.app/app/employer/13225/permissions/), so you should decide which account to work under (! These two users have long been created in the system, that is, someone created them recently, and they were created a long time ago and worked under them). [file]23814[/file] Access to the site https://1b.app/ is one access, and in the social network https://knigarnia.1b.app is a completely different access [file]23814[/file] [file]23814[/file]

[quote] Yuri Alexandrovych Bolotyan SheBo wrote: Access to the site https://1b.app/ is one access, and in the social network https://knigarnia.1b.app is a completely different access [/quote] everything is correct - thank you for the detailed answer - you described the situation correctly