i2crm events

Question

Good afternoon. How to reply to a client in direct from a created process?

Тиндик Максим Вадимович · Answer

It is necessary that the process be initiated based on an incoming message from the client - and then it will be possible to send a message from it to the corresponding Direct.
Or an action at the stage if the client has an I2CRM identifier (what he wrote to your account and a contact was created in the system).

i2crm events

Answers:

Thanks for your choice.