Negative balance in stock
Good afternoon
341568
343024
for these orders, when closing, it writes a negative balance, although there are still goods on the balance.
ppikc.crm-onebox.com
Original question is available on version: ru
341568
343024
for these orders, when closing, it writes a negative balance, although there are still goods on the balance.
ppikc.crm-onebox.com
Answers:
Good afternoon. This means that for some reason you sold more goods than you credited. This can be solved by deleting one of the sales of the product from the system
20.04.2021, 14:27
Original comment available on version: ru
This item is in stock. What does it mean to remove a product from the system, from an order?? It also needs to be written off.
20.04.2021, 16:01
Original comment available on version: ru
Good afternoon
Are there any other comments on this issue, is it still open?
Are there any other comments on this issue, is it still open?
22.04.2021, 15:11
Original comment available on version: ru
if the product has become in a negative balance, then you received 2 pcs of it and then sold 3 pcs from one receipt, for example. Look at the history of transactions, most likely there was a duplicate transaction for the same order at the same time
28.04.2021, 12:03
Original comment available on version: ru
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