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XML file exchange integration

Good afternoon, when automatically exporting inventory balances, there is no recording on ftp. The ftp data is filled in correctly.
HOST: server static ip, port, login, password: appropriate.
The action does not occur even when the instant execution checkbox is checked.
box - https://box.beautyfactory.in.ua/
Through the third-party client to ftp remote access is available.
Where to dig? Help!
Screenshot: https://ibb.co/CBZnY3F
Original question is available on version: ru

Answers:


Marina wrote:
Through the third-party client to ftp remote access is available.
Where to dig? Help!
Screenshot: https://ibb.co/CBZnY3F

Good evening.
Is your FTP server definitely available?
As far as I can see, the server whose IP is specified in the action does not respond to requests and does not ping.
16.10.2020, 01:01
Original comment available on version: ru


Tasun Sergey Vladimirovich Employee wrote:
Marina wrote: There is remote access to FTP through a third-party client. Where to dig? Help! Screenshot: https://ibb.co/CBZnY3F Good evening. Is your FTP server definitely available? As far as I can see, the server whose IP is specified in the action is not responding to requests and is not pinging.

Exactly, last night at 23:34 there was an attempt to connect to port 21 from this ip 142.9*.143.8*
Through FileZilla now connected, no problem. Does your action take into account that the port is not the default one?
16.10.2020, 08:42
Original comment available on version: ru


Marina wrote:
Exactly, last night at 23:34 there was an attempt to connect to port 21 from this ip 142.9*.143.8*
Through FileZilla now connected, no problem. Does your action take into account that the port is not the default one?

The question about the availability of the server was asked, because from the side of the box server, your FTP server, the IP of which is indicated in the action http://i.imgur.com/Ylh2KDJ.png
does not ping and does not respond to requests
http://i.imgur.com/voMRbRr.png
16.10.2020, 10:02
Original comment available on version: ru

Check the firewall settings on the FTP server.
16.10.2020, 10:05
Original comment available on version: ru


Tasun Sergey Vladimirovich Employee wrote:
Tasun Sergey Vladimirovich Employee
Check firewall settings

Everything is thrown, the result is the same. Port 8021
20.10.2020, 16:01
Original comment available on version: ru


Marina wrote:
Everything is thrown, the result is the same. Port 8021

There is still no access from the box server to the FTP server
http://i.imgur.com/aeSjz8U.png
Packets do not reach the FTP setver.
Packets reach the point of exchange with your provider, then nothing.
Perhaps your provider has something closed, perhaps not everything is open on the FTP server,
we can only speculate, these questions are not in our competence
http://i.imgur.com/OS5vGOX.png
21.10.2020, 10:53
Original comment available on version: ru

If you can't get access from the box server to your FTP server,
Perhaps it will be faster to set up uploading to a local folder on the box server and take the file already from the box.
We can set up FTP access to a folder in the box.
21.10.2020, 11:05
Original comment available on version: ru


Tasun Sergey Vladimirovich Employee wrote:
If you can't get access from the box server to your FTP server,
Perhaps it will be faster to set up uploading to a local folder on the box server and take the file already from the box.
We can set up FTP access to a folder in the box.

Let's do this and raise ftp on the box server in order to take the file from another server. Really?
21.10.2020, 15:08
Original comment available on version: ru


Marina wrote:
Let's do this and raise ftp on the box server in order to take the file from another server. Really?

That's what I suggested to you.
An FTP server will be set up on the box server and files will be taken from it.
21.10.2020, 17:07
Original comment available on version: ru


Tasun Sergey Vladimirovich Employee wrote:

Marina wrote:
Let's do this and raise ftp on the box server in order to take the file from another server. Really?

That's what I suggested to you.
An FTP server will be set up on the box server and files will be taken from it.

What is the procedure for making this change? I can set up automation once an hour to the Local folder myself, but I can’t raise FTP on the server. No access.
You will do? You can contact me at the mail indicated in the profile when registering.
26.10.2020, 08:35
Original comment available on version: ru

Marina wrote:
You will do? You can contact me at the mail indicated in the profile when registering.

Good afternoon.
I will send you access to FTP to your mail.
In your boxing profile, the mail is artem***h@me.com
I will send a test letter to this mail, answer me and I will send you access.
When registering, you indicated the mail vks***l@ukr.net
This profile is not tied to boxes.
26.10.2020, 09:47
Original comment available on version: ru

FTP access has been sent to your email.
26.10.2020, 12:13
Original comment available on version: ru

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