Videos are not uploading to product cards

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tryalia

2022-05-16 19:29:19

Here is a product http://crm.tryalia.com.ua/app/product/1155/edit/
Nothing appears when uploading a video (Figure 1)
Please correct

лак kiss me.mp4 screenshot_1.jpg

Original question is available on version: ru

Answers:

Губко Александр Сергеевич

OneBox CORP

Personal license

It seems to me that the "product images" functionality implies that pictures are loaded there, not videos)
Video can be uploaded to the product description if needed.

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17.05.2022, 09:41

Original comment available on version: ru

let him cook

OneBox production

Good afternoon. Alexander is right, in the fields of type image and additional image there are restrictions on the format of the uploaded file.

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17.05.2022, 11:54

Original comment available on version: ru

tryalia

anonymous hamster
OneBox production wrote:
Good afternoon. Alexander is right, in the fields of type image and additional image there are restrictions on the format of the uploaded file.

But here (Figure 1)
there is such a checkbox. Why can't you download it then?

screenshot_1.jpg

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17.05.2022, 14:18

Original comment available on version: ru

let him cook

OneBox production

File uploaded but not displayed

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17.05.2022, 14:44

Original comment available on version: ru

Derkach Dmytro

OneBox production

Corrected. Expect updates

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19.05.2022, 16:16

Original comment available on version: ru

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Videos are not uploading to product cards

Answers:

Thanks for your choice.