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The field is not copied

Good afternoon, in the automation for products "Action when recalculating in the product card" the action "Copy the supplier field to the additional field of the product" is set But the system does not perform this task. The field to be filled is empty! Help to find out the reason. thank you
Original question is available on version: ua

Answers:

Please provide a link to the product you are having problems with - I will check.
23.09.2021, 17:29
Original comment available on version: ua

can choose any, but here is an example https://box.metrader.com.ua/app/product/192695/edit/?tabid=0
23.09.2021, 17:33
Original comment available on version: ua

Commentary is available in ua and not yet translated to the current language.
24.09.2021, 16:32

Without access, I can only say that the specified action takes fields from the active supplier of the product, according to which the price of the product was recalculated.
If there is no such thing, then there is no getting the ego field either
24.09.2021, 16:35
Original comment available on version: ua

Access opened
24.09.2021, 16:51
Original comment available on version: ua

The error is that the action was not displayed where it should be - it works after the update.
When saving the product card - everything is recorded from the active supplier.
24.09.2021, 17:11
Original comment available on version: ua

now the problem is that it is not at all in "Action when recalculating in the product card". Only one action "send api request"
24.09.2021, 17:19
Original comment available on version: ua


now the problem is that it is not at all in "Action when recalculating in the product card". Only one action "send api request"

because this action is and should be in automations for saving, not recalculation
27.09.2021, 16:47
Original comment available on version: ua

In the automation for products, in the "action when recalculating in the product card" should be displayed only one action "Send request by area"?
27.09.2021, 17:26
Original comment available on version: ua


In the automation for products, in the "action when recalculating in the product card" should be displayed only one action "Send request by area"?

At the moment - yes.
28.09.2021, 14:57
Original comment available on version: ua

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