Takes a long time to create an order
When the process starts https://v.sigmatm.com.ua/admin/shop/workflow/55/constructor/, the process is created for 3 minutes. What could be the reason? No client will wait 3 minutes for their order to be processed when receiving a phone call. And there are no such problems with other processes.
Original question is available on version: ru
Answers:
Good afternoon, try disabling here https://v.sigmatm.com.ua/admin/shop/workflowstatus/672/action/new/ the action "Run a GET request with parameters" and create a new order.
15.06.2021, 14:15
Original comment available on version: ru
We have already tried everything, completely turned off the exchange with 1C, the result is the same, which is why I turned to the forum.
16.06.2021, 11:26
Original comment available on version: ru
I can measure the speed of each of the actions at all stages. With a probability of 99%, you get such speed due to the work of one of the actions. Writing a script for measurements will take about 1 hour of revision.
16.06.2021, 12:05
Original comment available on version: ru
That's what I noticed, the delay occurs at the stage https://v.sigmatm.com.ua/admin/shop/workflowstatus/661/action/new/, because when you click on "save" and on the first click, or when filling out one of the fields, and at the first one, hangs, in the future no problems are observed, you can correct it, everything works quickly.
17.06.2021, 13:54
Original comment available on version: ru
Sergey, as I described above, I can figure out where exactly the problem is in your action settings. You can also do it yourself by disabling each action in turn and measuring the speed of work
17.06.2021, 14:05
Original comment available on version: ru
I disabled all actions at the steps https://v.sigmatm.com.ua/admin/shop/workflowstatus/672/action/new/ and https://v.sigmatm.com.ua/admin/shop/workflowstatus/855 /action/new/ where there were problems nothing has changed
23.06.2021, 10:35
Original comment available on version: ru
I understand correctly that you are saying that when you go to a stage where there is not a single action, the transition takes a very long time? Can you give me a test process so I can see how long the transition takes? Thank you.
23.06.2021, 10:45
Original comment available on version: ru
The first stage https://v.sigmatm.com.ua/admin/shop/workflowstatus/672/action/new/ is the starting stage. When you click on the "+Add order" button, a long wait begins, it gives a 504 Gateway Time-out error. From the fifth time it was possible to create the process https://v.sigmatm.com.ua/admin/customorder/order/14852/edit/
23.06.2021, 13:33
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
