Reserves fly off. Massively!
Good afternoon.
We found a problem with the reservation of goods, according to the BP there is an action that puts the goods on the reserve, or you can put the goods on the reserve manually, but today they began to massively remove different goods from the reserves, goods from different brands are not connected to each other, no actions were taken related to goods. Willing to pay for the solution of the issue.
Original question is available on version: ru
We found a problem with the reservation of goods, according to the BP there is an action that puts the goods on the reserve, or you can put the goods on the reserve manually, but today they began to massively remove different goods from the reserves, goods from different brands are not connected to each other, no actions were taken related to goods. Willing to pay for the solution of the issue.
Answers:
In parallel, there was a problem, the goods are not shipped from the warehouse (after shipment from the warehouse, the goods weigh on the reserve and are not written off)
http://box.agro-him.com.ua/admin/customorder/order/19893/edit/
http://box.agro-him.com.ua/admin/customorder/order/19893/edit/
11.05.2021, 17:37
Original comment available on version: ru
Good afternoon.
1. Can you show some process where there was a reserve recently and now it has crashed?
2. As far as I can see, there are no goods in reserve in this process
1. Can you show some process where there was a reserve recently and now it has crashed?
2. As far as I can see, there are no goods in reserve in this process
13.05.2021, 16:03
Original comment available on version: ru
The order that I cited as an example, there was a problematic position, the issue was resolved with it, but reserves still fly off en masse, for example, here is the order http://box.agro-him.com.ua/admin/customorder/order/20000/edit /
13.05.2021, 16:09
Original comment available on version: ru
http://box.agro-him.com.ua/admin/shop/products/4120/edit/ Was there a reserve for this product and disappeared?
13.05.2021, 16:10
Original comment available on version: ru
Yes, but there are many such products that are not connected with each other, but fly off anyway.
13.05.2021, 16:11
Original comment available on version: ru
http://box.agro-him.com.ua/admin/customorder/order/20000/history/ here you can see that you yourself put this product in reserve several times and deleted it within a few days
13.05.2021, 16:39
Original comment available on version: ru
Initially, the position flew off by itself, then I already set it - filmed, experimented, now I'll try to find some other order where the reserve flew off.
13.05.2021, 16:42
Original comment available on version: ru
http://box.agro-him.com.ua/admin/customorder/order/20005/edit/
two positions went off the reserve
two positions went off the reserve
13.05.2021, 17:03
Original comment available on version: ru
http://box.agro-him.com.ua/admin/customorder/order/20007/edit/
here the second position after shipment is not written off.
here the second position after shipment is not written off.
13.05.2021, 17:13
Original comment available on version: ru
here http://box.agro-him.com.ua/admin/customorder/order/20005/edit/ Grimashevich Lilia removed the reserve of goods at 2021-05-14 14:33:46
14.05.2021, 17:26
Original comment available on version: ru
Sorry, I see that this has already happened.
What actions did you perform with the products or process after you created it through the api? After creation, were the goods in reserve in the process? I still don't understand how this can happen. Perhaps you have edited the posting inventory entries for this product?
What actions did you perform with the products or process after you created it through the api? After creation, were the goods in reserve in the process? I still don't understand how this can happen. Perhaps you have edited the posting inventory entries for this product?
14.05.2021, 17:29
Original comment available on version: ru
According to this process, there was a refusal, therefore, all goods were removed from the reserve as a result.
There were no postings, and the goods are not connected with each other in any way, which fly off the reserve.
There were no postings, and the goods are not connected with each other in any way, which fly off the reserve.
15.05.2021, 10:45
Original comment available on version: ru
Maybe it will be useful to someone, the problem is solved, the reason was in the "pre-order" status, at this stage there was an action to remove reserves from goods in the warehouse.
18.05.2021, 09:39
Original comment available on version: ru
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