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Did not pull up a contact by phone number

Did not pull up a contact by phone number
Here was a contact with a phone number https://crm.sportlife.ua/admin/shop/users/870/
Further, the order was added via api
https://crm.sportlife.ua/admin/customorder/ochered/4250/edit/
A phone number from a contact that already existed was transferred to this order, but it did not pull up, a new one was created instead
Here it is: https://crm.sportlife.ua/admin/shop/users/4238/
Duplicates are disabled in the settings.
Original question is available on version: ru

Answers:

Good afternoon. Rooms:
0504140015
and
380504140015
it is not the same number for the system.
24.03.2021, 16:12
Original comment available on version: ru

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