Doesn't work automatically

Good afternoon, in order to receive an answer, please provide a link to the process and a link to the settings of the stage in which this process should have passed.

Stage setup - https://nutfarine.crm-onebox.com/admin/shop/workflowstatus/107/action/new/ Link to BP - https://nutfarine.crm-onebox.com/admin/customorder/order/?filterclientid[0]=&filternumber=&filtersumfix=&filtersumfrom=&filtersumto=&filtercomments=&contractorsid=&filtercdatefrom=&filtercdateto=&filtermanagerid=&filtername=&filtercity= &filterdelivery=&filterauthorid=&filterpayment=&statusid[0]=106&filterproductname=&filterproductid=&ok=1&searchLine=

Can you tell me when to expect a response to my request?

Is it possible to set the payment to be made on behalf of another user?

It can be improved so that you select such a user in the action itself. But this will not solve the problem, because you have set the automatic transition to the trail. status https://nutfarine.crm-onebox.com/admin/shop/workflowstatus/108/action/new/ where there is another bunch of actions that will throw errors to the responsible process, since most likely it will also not have rights access to sell goods from the warehouse (and there may simply be no leftovers) and delete pending payments. I recommend that you review the architecture of your stages and switch to such stages manually or from a user who has the minimum necessary access rights for this. As an option, at the stage where all the parcels have already been sent, change the responsible person to the administrator.

Now we are not seeing any problems with the sale or with the removal of pending payments. Recently, the rights to create payments by managers were disabled, and apparently then they stopped moving from this stage. If I switch the responsible person to the admin, then there will be nowhere to switch back to the manager, since everything goes on automatically.

[quote] Margarita Saribekyan Nutfarine wrote: Now we are not seeing any problems with the sale or with the removal of pending payments. [/quote] but this does not mean that tomorrow you will not change your mind about removing access rights and the same situation will not arise in a month. If you need to refine the action of creating a payment, so that you can choose on whose behalf to create it - this is 1 hour of refinement

Thanks for the consultation ! We will keep in mind for the revision