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problem with "add order" field

When placing an order through the "add order" field, it does not always show the correct sale price
https://admin.uatech.pro/
Original question is available on version: ru

Answers:

Hello!
Can you show an example in which the price is not correct and why?
Thanks
09.02.2021, 15:02
Original comment available on version: ru

there are two screenshots in the attachment, it shows that when adding an order to the basket, it selects the purchase price, instead of the sale price
and in other cases, pulls up the sale price
I don't know why, I'm trying to find out
09.02.2021, 16:17
Original comment available on version: ru

I also went into adding an order and added the same product as you, my price was correct https://prnt.sc/yvd1gq
The only moment why this can happen for you is when you add an order to the supplier, and since the order to the supplier has an "outgoing" direction of the process, the purchase price is also set.
To find out which process you are adding, you need to click the "Advanced settings" button and look in the "Business process" field what is selected, like this https://prnt.sc/yvdbh5
When you find out which business process you are adding, you can go to the system settings - business processes, in the list of business processes, select the one that you specify when creating, go to the business process (by clicking on the name) and select "Parameters" https in the drop-down list ://prnt.sc/yvdkkl in the menu that opens, you can see which direction the process has https://prnt.sc/yvdnxp
09.02.2021, 20:01
Original comment available on version: ru

did not help, I change direction and nothing changes
plus for other workers everything is displayed correctly, and for some it is not
although we work in the same system, so far I don’t understand what the problem is
Why do some display correctly and others don't?
18.02.2021, 09:02
Original comment available on version: ru

If not everyone has such a problem, then the reason may be in access rights. Check that everyone has access to products and prices
18.02.2021, 10:29
Original comment available on version: ru

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