Calculation of the total cost of the order
When calculating the total cost of the order, van box does not pull up the amount from the additional field "delivery cost".
Counts only the amount of goods entered. https://prnt.sc/u2p8z3
How to add the amount from the "delivery cost" field to the calculation of the total cost of the "final part of the process"?
Original question is available on version: ru
Counts only the amount of goods entered. https://prnt.sc/u2p8z3
How to add the amount from the "delivery cost" field to the calculation of the total cost of the "final part of the process"?
Answers:
You need to set the action "Calculate and write the value in the additional field" at the required stage of the business process https://prnt.sc/u2pim4 field enter this value: https://prnt.sc/u2pkkg
20.08.2020, 11:43
Original comment available on version: ru
in the settings of delivery methods there is such a setting - https://prnt.sc/u2qauc and this one - https://prnt.sc/u2qbam ,
those. you leave 0 here - https://prnt.sc/u2qbv0 , and here you specify the key of the additional field where the delivery amount is indicated - https://prnt.sc/u2qbam , and as a result, this value will be taken as the cost of delivery and added to the amount order
those. you leave 0 here - https://prnt.sc/u2qbv0 , and here you specify the key of the additional field where the delivery amount is indicated - https://prnt.sc/u2qbam , and as a result, this value will be taken as the cost of delivery and added to the amount order
20.08.2020, 12:23
Original comment available on version: ru
Changed the formula to the one you indicated. And in the field "Enter the result in the field:" I chose "Total for the order"
But perhaps you need to choose a different value. So that the amount for delivery appears in the "final part of the process" https://prnt.sc/u2ru8h
What value do I need to specify?
But perhaps you need to choose a different value. So that the amount for delivery appears in the "final part of the process" https://prnt.sc/u2ru8h
What value do I need to specify?
20.08.2020, 13:39
Original comment available on version: ru
filonenko wrote:
So that the amount for delivery appears in the "final part of the process" https://prnt.sc/u2ru8h
you can go to the interface settings, the Final part block and add this additional field to the final part - https://prnt.sc/u2ttm9
20.08.2020, 15:16
Original comment available on version: ru
tell me how to get into the "settings for delivery methods https://prnt.sc/u2qauc"?
20.08.2020, 18:48
Original comment available on version: ru
System settings - other - delivery methods
20.08.2020, 18:57
Original comment available on version: ru
I understand what is needed:
1) I have several options for "delivery methods" installed.
so you need to check the box "add shipping amount to the process" in all shipping methods
so that their cost is summed up with the total amount of the order. with any of the delivery options
2) What formula do I need to write in the "Formula for calculating the additional cost of delivery of the process" ?
Now I have the formula [suminorder] - [predoplata2] in the field ("Calculate and write the value to the additional field")
In order to calculate customer obligations
1) I have several options for "delivery methods" installed.
so you need to check the box "add shipping amount to the process" in all shipping methods
so that their cost is summed up with the total amount of the order. with any of the delivery options
2) What formula do I need to write in the "Formula for calculating the additional cost of delivery of the process" ?
Now I have the formula [suminorder] - [predoplata2] in the field ("Calculate and write the value to the additional field")
In order to calculate customer obligations
20.08.2020, 19:07
Original comment available on version: ru
In order to calculate the client's obligations if he did not pay the entire amount (he made only an advance payment).
3) At the finish line, I need it to be taken into account in the total amount of the order: the amount for the goods + the amount for the delivery - the prepayment (if not the full amount) = the total amount to be paid by the client.
3) At the finish line, I need it to be taken into account in the total amount of the order: the amount for the goods + the amount for the delivery - the prepayment (if not the full amount) = the total amount to be paid by the client.
20.08.2020, 19:09
Original comment available on version: ru
[suminorder] + [delivery_price] - [predoplata2]
is this formula correct?
is this formula correct?
20.08.2020, 19:17
Original comment available on version: ru
specified this formula in the settings of all delivery options
checked the box "Add shipping amount to the process"
but still, the delivery cost did not get into the total amount of the order https://prnt.sc/u2z32y
checked the box "Add shipping amount to the process"
but still, the delivery cost did not get into the total amount of the order https://prnt.sc/u2z32y
20.08.2020, 19:32
Original comment available on version: ru
filonenko wrote:
[suminorder] + [delivery_price] - [predoplata2] will this formula be correct?
it is enough to indicate here the key of the additional field in which you indicate the cost of delivery - https://prnt.sc/u3asv3
in the final part, add fields for example - https://prnt.sc/u3auyd
in the order, I indicate the method of delivery and the cost of delivery - https://prnt.sc/u3avwq
in the final part I get - https://prnt.sc/u3axf0
21.08.2020, 10:16
Original comment available on version: ru
It does not correctly calculate the total amount for partial payment through the "prepayment" field:
Processing an order through the "Cashier" process
The total amount of the order is 90 UAH
the amount for delivery 50 UAH
in the prepayment field indicate 10 UAH
Click on the payment button
after which VanBox displays in the "final part of the process" block in the "Paid" field 80 UAH.
But the prepayment for the order was 10 UAH
The way the system can withdraw 80 UAH is a mistake.
How to fix it?
Does not add shipping charges to the total.
https://prnt.sc/u2z32y
Processing an order through the "Cashier" process
The total amount of the order is 90 UAH
the amount for delivery 50 UAH
in the prepayment field indicate 10 UAH
Click on the payment button
after which VanBox displays in the "final part of the process" block in the "Paid" field 80 UAH.
But the prepayment for the order was 10 UAH
The way the system can withdraw 80 UAH is a mistake.
How to fix it?
Does not add shipping charges to the total.
https://prnt.sc/u2z32y
21.08.2020, 11:17
Original comment available on version: ru
Sergey, in the order that you indicated as an example, there is no delivery method: https://prnt.sc/u4v30c, respectively, there is no way to raise the delivery cost. In addition, you have created delivery methods: https://prnt.sc/u4v3wl and in all of them the price is zero. That is, even if it were pulled up, then zero would be pulled up. Set the delivery methods to the end, in bp return the formula to the one that was previously, that is, [suminorder] + [delivery_price]. And check this box: https://prnt.sc/u2qauc which you have already been recommended to install.
24.08.2020, 12:48
Original comment available on version: ru
filonenko wrote:
specified this formula in the settings of all delivery options, checked the "Add delivery amount to the process" checkbox, but still, the delivery cost did not get into the total amount of the order
I described the solution to you in this topic: https://crm-onebox.com/ru/support/biznes-protsessy/59/
24.08.2020, 13:19
Original comment available on version: ru
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