Incorrect return of goods
Order http://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/1339986/edit/
A process was created from it to return 1 product http://crm.mebelok.com/admin/customorder/sklad/1460668/edit/
In the return, the number of goods is 1, and 10 were sold in the order
Stage where return http://crm.mebelok.com/admin/shop/workflowstatus/1045/action/new/
In the actions it is indicated to return to the genus. process + set qty to return based on qty in current process
https://prnt.sc/vk1tmd
The current one is 1, but still returned 10
https://prnt.sc/vk1u1o
At the same time, it created a bunch of empty return operations, as I understand it, for the rest of the goods that we did not return.
For the test, you can delete that return warehouse operation and retranslate the subprocess where the return occurs.
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
A process was created from it to return 1 product http://crm.mebelok.com/admin/customorder/sklad/1460668/edit/
In the return, the number of goods is 1, and 10 were sold in the order
Stage where return http://crm.mebelok.com/admin/shop/workflowstatus/1045/action/new/
In the actions it is indicated to return to the genus. process + set qty to return based on qty in current process
https://prnt.sc/vk1tmd
The current one is 1, but still returned 10
https://prnt.sc/vk1u1o
At the same time, it created a bunch of empty return operations, as I understand it, for the rest of the goods that we did not return.
For the test, you can delete that return warehouse operation and retranslate the subprocess where the return occurs.
Answers:
Considering that this is a piece of furniture with a database freeze and you do nothing with it, then this will continue to happen until you solve anything
upgrade and clean up trash
upgrade and clean up trash
18.11.2020, 15:36
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
Considering that this is a piece of furniture with a database freeze and you do nothing with it, then this will continue to happen until you solve anything
upgrade and clean up trash
This mistake was also half a year ago, it could not be repeated
I set the task 2015450572 , the developer replied that he understood where the error was, but an example was needed to repeat. I managed to repeat, I dropped an example of how to repeat in this problem on the forum.
18.11.2020, 15:51
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Korop Vladislav Pavlovich
Employee wrote:
Ustimenko Igor
OneBox CTO wrote:
Considering that this is a piece of furniture with a database freeze and you do nothing with it, then this will continue to happen until you solve anything
upgrade and clean up trash
This mistake was also half a year ago, it could not be repeated
I set the task 2015450572 , the developer replied that he understood where the error was, but an example was needed to repeat. I managed to repeat, I dropped an example of how to repeat in this problem on the forum.
why then the forum and why not a task within the system?
18.11.2020, 16:23
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
Korop Vladislav Pavlovich
Employee wrote:
Ustimenko Igor
OneBox CTO wrote:
Considering that this is a piece of furniture with a database freeze and you do nothing with it, then this will continue to happen until you solve anything
upgrade and clean up trash
This mistake was also half a year ago, it could not be repeated
I set the task 2015450572 , the developer replied that he understood where the error was, but an example was needed to repeat. I managed to repeat, I dropped an example of how to repeat in this problem on the forum.
why then the forum and why not a task within the system?
It seems that they asked to put almost everything through the forum
Ok, I'll put it inside
18.11.2020, 16:26
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
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