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how many variables are assigned to the full name in business processes

why it is no longer possible to change the client's last name in the process.
one thing is written in the inside of the process, and quite another is written in the list of processes.
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how so?
how many duplicates of variables can be produced?
so SRM is falling apart before our eyes.
Original question is available on version: ru

Answers:

You are confusing the concepts of Last Name and First Name. Those. Full name taken from the client card (these are purely fields of the contact card)
and
The full name of the client of the process is the full name that is written in the process itself and it may not be equal to the full name from the client card if you overwrite it or edit the contact card after creating the process.
07.10.2020, 16:31
Original comment available on version: ru

why do I confuse them?
what variable then
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display in settings
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to change the surname and name in the process?
07.10.2020, 17:38
Original comment available on version: ru


didn't notice this before.
I changed the client card and everything was tightened up ...
08.10.2020, 10:29
Original comment available on version: ru

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