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Error 504

Answers:

You have a document viewer block that displays documents in PDF format
There are 3 documents in this process. according to the template https://ukrpromspec.com.ua/admin/shop/document/templates/17/control/
The template contains an icon with an incorrect link, which is why when trying to read this image, it spends too much time and crashes on a timeout
If you need to display the logo here, then you need to correct the variable in the document template with src="http://ukrpromspec.onebox-system.com/admin/shop/document/templates/17/control/{ image}" with src="{image}"
If the logo is not needed, then it is better to completely remove this tag with a variable
In the existing documents of this process, should you display or remove the logo so that the process opens?
24.12.2021, 17:25
Original comment available on version: ru


Maria
OneBox production wrote:
In the existing documents of this process, should you display or remove the logo so that the process opens?

Delete. Thanks.
26.12.2021, 21:10
Original comment available on version: ru

Deleted. Process opens without error
27.12.2021, 09:41
Original comment available on version: ru

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