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Does not write off the goods in the order

Customer order https://crm.mebelok.com/admin/customorder/realizatsiya-izdeliy/2141666/edit/
An order was created from it to the supplier, the goods were credited, it is in reserve in the order.
Shipment was created from the order https://crm.mebelok.com/admin/customorder/sklad/2172359/edit/
We transfer to the stage where the action is written off (sales) of the product in the parent
https://crm.mebelok.com/admin/shop/workflowstatus/1406/action/new/
But it gives an error that there is not enough product, although there is only 1 product and it is in reserve
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

You have 7 additional warehouse fields and a serial number. Most likely, one of the additional fields of the process product does not match the value in the warehouse.
07.12.2021, 16:53
Original comment available on version: ru


anonymous duck
OneBox production wrote:
You have 7 additional warehouse fields and a serial number. Most likely, one of the additional fields of the process product does not match the value in the warehouse.

Disabled all extras. fields, left only options and a comment, compared their values in the process with the value from the warehouse - it matches, maybe there because of some characters?
07.12.2021, 17:19
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru

Perhaps there are some invisible characters in one of the additional fields. You can turn on all the additional fields and leave one action on the procedure - I'll tell you what's wrong there, it will take 1 hour. If there is a bug, 1h fikback and fix so.
09.12.2021, 14:49
Original comment available on version: ru

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