Problem in Address field
Hello! A question was asked https://crm-onebox.com/en/support/contacts/5863-problema-s-polem-adres/
Here is my answer to the clarifying question:
The problem is that our order is automatically placed for another client: http://joxi.ru/a2XBaz7t4xn5jr, this block has been removed from the interface. This is done so that our client is a dropshipper, and delivery should be carried out to another client.
Now everything works with this setting. The order is placed on the dropshipper (a client who has access to the account), and the client of the process (no contact is created) is the actual client for delivery. But the problem is that the delivery address is written to the dropshipper's card, although he is not a client in this order.
Can you answer on this topic?
Original question is available on version: ru
Here is my answer to the clarifying question:
The problem is that our order is automatically placed for another client: http://joxi.ru/a2XBaz7t4xn5jr, this block has been removed from the interface. This is done so that our client is a dropshipper, and delivery should be carried out to another client.
Now everything works with this setting. The order is placed on the dropshipper (a client who has access to the account), and the client of the process (no contact is created) is the actual client for delivery. But the problem is that the delivery address is written to the dropshipper's card, although he is not a client in this order.
Can you answer on this topic?
Answers:
Good afternoon, you will be answered in the specified topic as soon as the employee has a minute to do this. No need to create duplicate topics, please communicate on one issue in one topic.
26.01.2021, 15:06
Original comment available on version: ru
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