An incorrect phone number is pulled up in the order and when creating a TTN
Good afternoon!
There was a problem, we can not understand how this happened at all.
We sent a parcel to the client, but some left phone number pulled up in TTN.
And even now, if you try to create a TTN, the wrong number is pulled up.
In the contact card, the number is ***915, and ***906 is pulled up.
In addition, SMS via TurboSMS is also sent to the left number, how so?
Client - http://box.agro-him.com.ua/app/contact/1962/
Order - http://box.agro-him.com.ua/27243/
Original question is available on version: ru
There was a problem, we can not understand how this happened at all.
We sent a parcel to the client, but some left phone number pulled up in TTN.
And even now, if you try to create a TTN, the wrong number is pulled up.
In the contact card, the number is ***915, and ***906 is pulled up.
In addition, SMS via TurboSMS is also sent to the left number, how so?
Client - http://box.agro-him.com.ua/app/contact/1962/
Order - http://box.agro-him.com.ua/27243/
Answers:
The data is pulled from the "Customer Phone" field in the order. I brought it to you in the order http://box.agro-him.com.ua/27243/, when you look - remove it.
18.08.2022, 11:49
Original comment available on version: ru
Thank you, I understand where this number came from.
The client made an order, but the number was incorrect, we combined the contacts, deleted the wrong number, but he still attached to the order.
Strange, but now it's clear.
The client made an order, but the number was incorrect, we combined the contacts, deleted the wrong number, but he still attached to the order.
Strange, but now it's clear.
18.08.2022, 12:06
Original comment available on version: ru
The number gets into the order when it is created, i.e. he stayed there after the creation of the order
18.08.2022, 12:37
Original comment available on version: ru
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