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Reverse email substitutes the wrong one

Employee https://oauth.sam.expert/admin/shop/users/2/
His card has the mail https://prnt.sc/vhany2
The return email is not specified in the settings (we removed it)
https://prnt.sc/vhap45
https://prnt.sc/vhaph9
I click send an email (to the client's email)
https://prnt.sc/vhaq2a
Substitutes not the mail specified in the card, but the one that used to be common (reverse email in the settings). I've tried resetting the settings - doesn't help.
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Perhaps your settings are cached. I went under this user, email shows the right one.
13.11.2020, 13:27
Original comment available on version: ru

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