Some emails come as a set of characters

Question

We have Webmail and rarely, but sometimes some letters arrive as a bunch of symbols, while on Webmail itself everything is readable. What could be the problem?
[file]23024[/file]

[file]23024[/file]

Тиндик Максим Вадимович · Answer

Good day
Maybe the email headers are not correct, or the encoding is not standard.
Solving the problem requires an example event (to be able to find the mail on the IMAP server) and a lot of time for analysis/tests

Some emails come as a set of characters

Answers:

Thanks for your choice.