Emails not being sent from box to gmail addresses

Good afternoon. Your integration with wait, SMTP protocol is configured incorrectly. Set up the integration correctly, everything will work. Currently, emails are sent directly from the box server, and since the box server is not a mail server, these emails are rejected by Goog's mail service. Use the checkbox "Do not send emails from this mail if SMTP is not available" in the integration settings so that emails are not sent directly from the server if it is impossible to connect to the SMTP server. An error is visible in the smtp-2023-08-09.log logs /admin/logs/showall/ajax/?file=smtp-2023-08-09.log - full log. [2023-08-09 14:43:19] point: /var/www/newalphademocrm/web1/web/cron/cron-minute.php engine_sessionid: 1691581384_8281 data: Array ( [login] => info.cosmetologia [status] => error [message] => Connect SMTP is Fail )

Now there is a checkbox in the info mail settings. Did you not install it?

Yes. Without a checkbox, the error is not visible.

Put a daw, changed the address for sending letters. Still doesn't work.

Good afternoon. The checkmark allows you to see the error. The box acts as a mail client, connects to the mail server with the credentials that you specified in the integration and picks up mail from this box or sends mail. It does not matter through which mail you will send mail. It is important that the box can connect to the SMTP server with the credentials you specified in the integration. That yesterday, that today in logs of an error of connection to the SMTP server. Today is like this: [2023-08-10 11:02:16] ( [login] => vit [status] => error [message] => Connect SMTP is Fail ) Set up the right integration and everything will work.

What's wrong with the settings? Everything worked before. And who to contact? to boxing integrators or mail admin?

[quote] Vitaly Likhachevsky wrote: What's wrong with the settings? [/quote] An error occurs when working with the mail server, SMTP protocol "Connect SMTP is Fail" [quote] Vitaly Likhachevsky wrote: Everything worked before. [/quote] Previously, the earth was flat and stood on 3 whales ... [quote] Vitaly Likhachevsky wrote: And who to contact? to boxing integrators or mail admin? [/quote] Ask the mail administrator for the correct data for connecting the integration. Now the mail server gives an error: Process send mail #139 from info@kosmetologia.com.ua to sales2@kosmetologia.com.ua SMTP -> FROM SERVER: 220 DS-Exch2.DS.local Microsoft ESMTP MAIL Service ready at Thu, 10 Aug 2023 12:53:13 +0300 SMTP -> FROM SERVER: 250-DS-Exch2.DS.local Hello [23.88.39.35] 250-SIZE 37748736 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-STARTTLS 250-AUTH GSSAPI NTLM 250-8BITMIME 250-BINARYMIME 250 CHUNKING SMTP -> FROM SERVER: 220 2.0.0 SMTP server ready SMTP -> FROM SERVER: 250-DS-Exch2.DS.local Hello [23.88.39.35] 250-SIZE 37748736 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING SMTP -> ERROR: AUTH not accepted from server: 454 4.7.120 XOAUTH2 authentication is not enabled SMTP -> FROM SERVER: 250 2.0.0 Resetting SMTP -> FROM SERVER: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM SMTP -> ERROR: MAIL not accepted from server: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM SMTP -> FROM SERVER: SMTP -> ERROR: RCPT not accepted from server: SMTP -> NOTICE: EOF

I couldn’t fix it, the settings are all correct, everything is sent and received from the mail client, but not from the box. Maybe there are some settings?

Send via mail info

Yes it works, thanks a lot