Emails are not sent
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Here (Fig. 1) writes that according to the settings everything is OK and everything is displayed normally. But after sending any letter, nothing comes to any mail. There is no letter in spam and in all mail.
Also, letters do not come, for example, after exporting goods through the "Import export of goods" application.
Please check.
Original question is available on version: ru
Also, letters do not come, for example, after exporting goods through the "Import export of goods" application.
Please check.
Answers:
Go to the report of sent letters and check from which mail the letters were sent.
21.06.2022, 11:08
Original comment available on version: ru
Sukhanitsky Andrey
OneBox Corp.
OneBox Corp - Integrator wrote:
Go to the report of sent letters and check from which mail the letters were sent.
If you are talking about this, then there is not even a letter sent. We see this for the first time and here we need the help of the system. admin or developer.
22.06.2022, 11:44
Original comment available on version: ru
tryalia wrote:
If you are talking about this, then there is not even a letter sent. We see this for the first time and here we need the help of the system. admin or developer.
No, go to Reports and Report Designer - The history of sent Emails there in the list will indicate from which mail and to which you tried to send.
You need to understand from which mail the letter was sent, if this is the mail that you indicated, then you need to dig deeper.
22.06.2022, 12:15
Original comment available on version: ru
Sukhanitsky Andrey
OneBox Corp.
OneBox Corp - Integrator wrote:
tryalia wrote:
If you are talking about this, then there is not even a letter sent. We see this for the first time and here we need the help of the system. admin or developer.
No, go to Reports and Report Designer - The history of sent Emails there in the list will indicate from which mail and to which you tried to send.
You need to understand from which mail the letter was sent, if this is the mail that you indicated, then you need to dig deeper.
here, it's here. Strangely enough, nothing comes in the mail.
22.06.2022, 12:46
Original comment available on version: ru
tryalia wrote:
here, it is here. Strangely enough, nothing comes in the mail.
Check all folders, especially spam and all mail
22.06.2022, 12:49
Original comment available on version: ru
Sukhanitsky Andrey
OneBox Corp.
OneBox Corp - Integrator wrote:
There is no letter in spam and in all mail.
I have already double-checked absolutely everything, there is no letter and that's it ... Spam, all mail, Trash, etc. Nowhere.
22.06.2022, 12:57
Original comment available on version: ru
Tasun Sergey Vladimirovich Maybe you can help
23.06.2022, 15:03
Original comment available on version: ru
Good afternoon.
In order for the mail to be guaranteed to reach, you need to enable the setting
"Don't send emails from this email if SMTP is not available"
And when this setting is enabled you get the error
"SMTP: SMTP FAIL connect for login: tryalia@tryalia.com.ua"
When you fix the integration error, then the mail will reach.
In order for the mail to be guaranteed to reach, you need to enable the setting
"Don't send emails from this email if SMTP is not available"
And when this setting is enabled you get the error
"SMTP: SMTP FAIL connect for login: tryalia@tryalia.com.ua"
When you fix the integration error, then the mail will reach.
23.06.2022, 17:33
Original comment available on version: ru
What's the mail? gmail? If so, then the application password needs to be configured.
How to do this is described here https://support.google.com/accounts/answer/185833?hl=ru
How to do this is described here https://support.google.com/accounts/answer/185833?hl=ru
24.06.2022, 18:14
Original comment available on version: ru
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