Hello. Yesterday we received the following letter:
"Attention! Integration of your OneBox supero.crm-onebox.com with vap*****@gmail.com mailbox does not work. Reason: [AUTHENTICATIONFAILED] Invalid credentials (Failure) Too many login failures
User: vap****@gmail.com
Host: supero.crm-onebox.com
After that, outgoing mail stopped working (including system letters with imports, etc.).
It's strange, because in the Notifications settings (box and store), we generally have a different mail for service messages.
How to solve the problem and make outgoing mail work?
Hello. Yesterday we received the following letter: "Attention! Integration of your OneBox supero.crm-onebox.com with vap*****@gmail.com mailbox does not work. Reason: [AUTHENTICATIONFAILED] Invalid credentials (Failure) Too many login failures User: vap****@gmail.com Host: supero.crm-onebox.com After that, outgoing mail stopped working (including system letters with imports, etc.). It's strange, because in the Notifications settings (box and store), we generally have a different mail for service messages. How to solve the problem and make outgoing mail work?
Perhaps a similar thread will help.
https://crm-onebox.com/ru/support/integratsii-c-onebox/19-ne-rabotaet-integratsiya/
it explains in the comments what the "Too many login failures" error means and what can be done about it.
For gmail, you do not need to set this setting http://i.imgur.com/OnfBIxa.png
Here https://youtu.be/qUMZ3ABUasE the first 10 minutes is just about how to set up gmail
Is this a screenshot from our box supero.crm-onebox.com? - I just checked, there was no check mark
[quote]
Sukhanitsky Andrey Vladimirovich Employee wrote:
For gmail, you do not need to set such a setting http://i.imgur.com/OnfBIxa.png Here https://youtu.be/qUMZ3ABUasE the first 10 minutes are just about how to set up gmail
[/quote]
Is this a screenshot from our box supero.crm-onebox.com? - I just checked, there was no check mark
In your case, gmail has already banned your server.
You need to log in to this account (you need it to be the main one), then follow the link https://support.google.com/mail/accounts/answer/78754
Then here http://i.imgur.com/eF5t19m.png https://accounts.google.com/b/0/DisplayUnlockCaptcha
Then confirm http://i.imgur.com/DygxfNQ.png
+ you need to go to the mail and find the letter in which google blocked the box server, something like http://i.imgur.com/AYRrIVB.png then look at the actions and confirm
I did all the specified actions, BUT Files from xls import never come to the mail. At the same time outgoing mail works. Maybe the problem is something else? What can be done about it?
[quote]
Sukhanitsky Andrey Vladimirovich Employee wrote:
In your case, gmail has already banned your server. You need to log in to this account (you need it to be the main one), then follow the link https://support.google.com/mail/accounts/answer/78754 Then here http://i .imgur.com/eF5t19m.png https://accounts.google.com/b/0/DisplayUnlockCaptcha Then confirm http://i.imgur.com/DygxfNQ.png+ you need to go to the mail and find the letter in which Google blocked box server, something like http://i.imgur.com/AYRrIVB.png then watch the action and confirm
[/quote]
I did all the specified actions, BUT Files from xls import never come to the mail. At the same time outgoing mail works.
Maybe the problem is something else? What can be done about it?
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