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Display and count closed processes

Set up KPI for closing processes on an employee (screenshot)
This displays the wrong KPI value
In general, the work of the functionality is little disclosed, especially since new types of KPI calculation have already appeared, which also cannot be configured correctly.
Original question is available on version: ru

Answers:

The handler you have chosen is not universal and the specified settings do not affect it - it simply counts the number of closed processes per month.
To count counter processes according to the settings - use the "universal handler for counting the number of processes"
01.06.2021, 16:11
Original comment available on version: ru

do you mean BoxKPI_IssueCountUniversal?
02.06.2021, 10:36
Original comment available on version: ru


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