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500 error: A window with materials in the knowledge base is displayed, it gives an error when navigating

When the user enters the box, he sees a list of standards for familiarization

When trying to switch to the standard, gives a 500 error

When going to the knowledge base, we see that there are no articles in it.

Fix it please.
Original question is available on version: ua Вячеслав Легеза

Answers:

Дмитренко Максим Миколайович
MAKOSH | Analyst of Consolidated Information
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Good afternoon, the question is off topic, but where can I set the standards for review?
26.02.2024, 10:08
Original comment available on version: ua

The lack of articles in the knowledge base was caused by the fact that there were no categories to which the articles belonged. At the moment there are categories, articles too
The error is most likely caused by the fact that the user does not have rights to this application, try to allow him this action in access rights
26.02.2024, 15:16
Original comment available on version: ua


Maksym Mykolayovych Dmytrenko wrote:
Good afternoon, the question is off topic, but where can I set the standards for review?

You can set the settings for the article, who will definitely read it https://prnt.sc/btjt_MklZW4v
26.02.2024, 15:20
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
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Maria
OneBox production wrote:
The lack of articles in the knowledge base was caused by the fact that there were no categories to which the articles belonged. At the moment there are categories, articles too
The error is most likely caused by the fact that the user does not have rights to this application, try to allow him this action in access rights

thank you
Categories appeared and articles became available
Everything is OK now, as it should be
26.02.2024, 16:08
Вячеслав Легеза Original comment available on version: ua

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