Good afternoon. The knowledge base is backed up on the server automatically along with the entire database of your system. As far as I know, there is no knowledge base export functionality.
Good afternoon. The knowledge base is backed up on the server automatically along with the entire database of your system. As far as I know, there is no knowledge base export functionality.
Department of Care OneBox production wrote: Good afternoon. The knowledge base is automatically backed up on the server together with the entire database of your system. No knowledge base export functionality as far as I know.
Is it possible to get the backup file(s) and somehow interact with those files? That is, so that I myself could view the backup on my PC, just in case.
[quote]
Department of Care
OneBox production wrote:
Good afternoon. The knowledge base is automatically backed up on the server together with the entire database of your system. No knowledge base export functionality as far as I know.
[/quote]
Is it possible to get the backup file(s) and somehow interact with those files?
That is, so that I myself could view the backup on my PC, just in case.
There is no such possibility. If you want to export the database as an archive in which 1 article = 1 file, we can modify it. Takes about 5 hours to complete. Bill?
There is no such possibility. If you want to export the database as an archive in which 1 article = 1 file, we can modify it. Takes about 5 hours to complete. Bill?
Department of Care OneBox production wrote: There is no such possibility. If you want to export the database as an archive in which 1 article = 1 file, we can finalize it. It will take about 5 hours of finishing. Issue an invoice?
No thank you.
[quote]
Department of Care
OneBox production wrote:
There is no such possibility. If you want to export the database as an archive in which 1 article = 1 file, we can finalize it. It will take about 5 hours of finishing. Issue an invoice?
[/quote]
No thank you.
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