It is necessary that the process be initiated based on an incoming message from the client - and then it will be possible to send a message from it to the corresponding Direct. Or an action at the stage if the client has an I2CRM identifier (what he wrote to your account and a contact was created in the system).
It is necessary that the process be initiated based on an incoming message from the client - and then it will be possible to send a message from it to the corresponding Direct.
Or an action at the stage if the client has an I2CRM identifier (what he wrote to your account and a contact was created in the system).
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