Duplicates of goods when integrating with a DC-link supplier

[quote] Bezusenko Vadim wrote: But the goods were created and duplicated. Tell me what could be the reason? [/quote] After completion of the revision, the import settings changed several times, etc. - probably at some point duplicate products were created. At the moment, as I understand it, you do not have a constant duplication of products - so everything works right? Then you just need to remove duplicate positions and that's it

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: [quote] Bezusenko Vadim wrote: But the goods were created and duplicated. Tell me what could be the reason? [/quote] After completion of the revision, the import settings changed several times, etc. - probably at some point duplicate products were created. At the moment, as I understand it, you do not have a constant duplication of products - so everything works right? Then you just need to remove duplicate positions and that's it [/quote] The settings were changed according to the actions described in the previous ticket, after deleting the supplier's goods and clearing them in the system by an automatic action. And on the new were placed on the download. And at one time duplicates were created. So I'm asking how this could happen. That is, the setting "do not create with the same name and article" did not work?

If it had been specified to find by article, the system would have found the product by article. I can not say that at the time of the incident the settings were correct. Now, as I understand it, the settings have not been changed - and nothing is duplicated (new duplicates are not constantly created). This action has its own search and check logic - as I indicated earlier - if there is an article and an indication to search for it, if not found, a product will be created (with a check for a double by name). At the moment, the problem recurs if you delete the duplicates?

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: If it had been specified to find by article, the system would have found the product by article. I can not say that at the time of the incident the settings were correct. Now, as I understand it, the settings have not been changed - and nothing is duplicated (new duplicates are not constantly created). This action has its own search and check logic - as I indicated earlier - if there is an article and an indication to search for it, if not found, a product will be created (with a check for a double by name). At the moment, the problem recurs if you delete the duplicates? [/quote] Removed products, automatically cleared. Without changing the settings of the action , the products are loaded on a new one . There are duplicates again [file]9066[/file]

[quote] Bezusenko Vadim wrote: Removed products, automatically cleared. Without changing the settings of the action , the products are loaded on a new one . There are duplicates again [/quote] I did a test - there are 2 duplicates: https://technosite.crm-onebox.com/app/product/262195/edit/ https://technosite.crm-onebox.com/app/product/262196/edit/ I deleted the product https://technosite.crm-onebox.com/app/product/262196/edit/ - it still shows that it has been deleted. The import action worked - the product remained deleted, the duplicate was not created, the existing product was updated https://technosite.crm-onebox.com/app/product/262195/edit/

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: [quote] Bezusenko Vadim wrote: Removed products, automatically cleared. Without changing the settings of the action , the products are loaded on a new one . There are duplicates again [/quote] I did a test - there are 2 duplicates: https://technosite.crm-onebox.com/app/product/262195/edit/ https://technosite.crm-onebox.com/app/product/262196/edit/ I deleted the product https://technosite.crm-onebox.com/app/product/262196/edit/ - it still shows that it has been deleted. The import action worked - the product remained deleted, the duplicate was not created, the existing product was updated https://technosite.crm-onebox.com/app/product/262195/edit/ [/quote] What can be the solution for removing duplicates: 1. Delete the goods of the DC-link supplier, clear the deleted goods by automatic action and reload the goods (this method was implemented earlier, but the duplicates still appeared)? 2. Manually (but this method is too laborious and does not guarantee the desired result, since there is no single action for selecting such duplicates) 3. Please suggest another option. It is still not clear why, with the settings "do not create with the same name and article number", the products were created and loaded 2 times.

[quote] Bezusenko Vadim wrote: What can be the solution for removing duplicates: 1. Delete the goods of the DC-link supplier, clear the deleted goods by automatic action and reload the goods (this method was implemented earlier, but the duplicates still appeared)? 2. Manually (but this method is too laborious and does not guarantee the desired result, since there is no single action for selecting such duplicates) 3. Please suggest another option. [/quote] 3. I can delete all products from the dclink supplier through the database and start the forced upload again. Fits? [quote] Bezusenko Vadim wrote: It is still not clear why, with the settings "do not create with the same name and article number", the products were created and loaded 2 times. [/quote] I can't look into the past (and I don't really want to spend time on this) to figure out what was configured. At the moment I do not see a problem - and this is the main thing.

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: [quote] Bezusenko Vadim wrote: What can be the solution for removing duplicates: 1. Delete the goods of the DC-link supplier, clear the deleted goods by automatic action and reload the goods (this method was implemented earlier, but the duplicates still appeared)? 2. Manually (but this method is too laborious and does not guarantee the desired result, since there is no single action for selecting such duplicates) 3. Please suggest another option. [/quote] 3. I can delete all products from the dclink supplier through the database and start the forced upload again. Fits? [/quote] let's try

Ok, I'll let you know how I do it.

Followed the load throughout the day. Looks like there were no duplicates

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: Deleted, imported - I don’t see duplicates [/quote] Thank you, watched the download for a couple of days, everything seems to be fine