Item not updated
Good afternoon!
Box https://esm.net.ua
The supplier is updated, but all the goods are "out of stock"
Example: https://esm.net.ua/admin/shop/products/822229/supplier/
Tell me what's the problem?
Original question is available on version: ru
Box https://esm.net.ua
The supplier is updated, but all the goods are "out of stock"
Example: https://esm.net.ua/admin/shop/products/822229/supplier/
Tell me what's the problem?
Answers:
Why is no one answering?
The supplier is updated, but all the goods are "out of stock"
Example: https://esm.net.ua/admin/shop/products/689440/supplier/
The supplier is updated, but all the goods are "out of stock"
Example: https://esm.net.ua/admin/shop/products/689440/supplier/
14.01.2022, 12:59
Original comment available on version: ru
Do you have the checkbox "Recalculate availability ..." for the goods?
14.01.2022, 13:00
Original comment available on version: ru
From the supplier, the status is "out of stock" but this product is in stock
14.01.2022, 13:04
Original comment available on version: ru
Gerasimenko Alexey
esm.net.ua wrote:
From the supplier, the status is "out of stock" but this product is in stock
If you have an OS - In the Other settings of the application "Recalculation of prices and availability" which is indicated in the price selection priority
If not, then in other system settings - the setting is also called
14.01.2022, 15:10
Original comment available on version: ru
The product is in the warehouse of the supplier, not with us, but according to the API, we get the status "out of stock" This can be seen from the screenshots.
14.01.2022, 15:53
Original comment available on version: ru
Sukhanitsky Andrey
OneBox Corp.
Integrator wrote:
If you have an OS - In the Other settings of the application "Recalculation of prices and availability" which is indicated in the price selection priority
If not, then in other system settings - the setting is also called
See what you have specified in this setting?
14.01.2022, 16:34
Original comment available on version: ru
In the settings it is specified to consider the supplier first
14.01.2022, 16:36
Original comment available on version: ru
A similar situation was found with the ERC provider, the update is in progress, there is no availability.
14.01.2022, 18:51
Original comment available on version: ru
You need to set the "Recalculation of prices" action in the automation once an hour and select the time when it should work.
14.01.2022, 20:56
Original comment available on version: ru
This action has been around for a long time, and it does not help.
17.01.2022, 10:51
Original comment available on version: ru
Good afternoon, the suppliers are still not working, can you help me solve the problem?
20.01.2022, 12:09
Original comment available on version: ru
Difficult without access.
If you can send admin access to create.decision@gmail.com then send, I'll take a look
If you can send admin access to create.decision@gmail.com then send, I'll take a look
20.01.2022, 12:48
Original comment available on version: ru
All suppliers that are loaded in the product - Out of stock
https://esm.net.ua/admin/shop/products/822229/supplier/
This is why the item is showing as out of stock.
It is not possible to connect to the api using the login and password of the brain (which is specified in the import settings)
https://esm.net.ua/admin/shop/products/822229/supplier/
This is why the item is showing as out of stock.
It is not possible to connect to the api using the login and password of the brain (which is specified in the import settings)
20.01.2022, 20:47
Original comment available on version: ru
The first example is really out of stock, please see this product https://esm.net.ua/admin/shop/products/689440/supplier/
Screenshot from their portal, and they have this product in the price list. But the status is still "out of stock"
And the second ERC provider doesn't work either.
https://esm.net.ua/admin/shop/products/4047/supplier/
"Temporary erc" is their price list that we upload manually, it shows that they have the goods in stock.
Screenshot from their portal, and they have this product in the price list. But the status is still "out of stock"
And the second ERC provider doesn't work either.
https://esm.net.ua/admin/shop/products/4047/supplier/
"Temporary erc" is their price list that we upload manually, it shows that they have the goods in stock.
21.01.2022, 11:23
Original comment available on version: ru
Item is now marked as in stock https://prnt.sc/26i42wr
Since it is available from the supplier Brain Price
Also, please note that when loading a price list, all goods from the supplier (whose price list you are loading), which are not in this price list, will be marked as "out of stock", since it is assumed that only 1 price list is loaded from the supplier, and loading new one overrides the results of the previous one.
But this can be changed if you don't need it, here https://esm.net.ua/admin/shop/settings/recalculate-price/
Since it is available from the supplier Brain Price
Also, please note that when loading a price list, all goods from the supplier (whose price list you are loading), which are not in this price list, will be marked as "out of stock", since it is assumed that only 1 price list is loaded from the supplier, and loading new one overrides the results of the previous one.
But this can be changed if you don't need it, here https://esm.net.ua/admin/shop/settings/recalculate-price/
23.01.2022, 18:41
Original comment available on version: ru
I also recommend checking logins and passwords and replacing them in the import settings
23.01.2022, 18:42
Original comment available on version: ru
All logins and passwords are correct.
The fact that the goods are in stock from the supplier "Brain Price" or "Temporary ERP" does not matter, because this is only a temporary measure. Suppliers must work according to the API, at the moment this refinement does not work. Please solve the problem.
The fact that the goods are in stock from the supplier "Brain Price" or "Temporary ERP" does not matter, because this is only a temporary measure. Suppliers must work according to the API, at the moment this refinement does not work. Please solve the problem.
24.01.2022, 10:29
Original comment available on version: ru
The problem is really with the availability update, as the goods from the supplier are updated, but for some reason they are not in stock. The supplier has the goods https://take.ms/snoD7
Expect a veto from programmers
Expect a veto from programmers
24.01.2022, 16:28
Original comment available on version: ru
Good afternoon! Will there be an answer at all?
10.02.2022, 16:15
Original comment available on version: ru
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