As far as I can see at the moment, the minute cron works, orders from PromUa are created in your system
https://admin.uatech.pro/admin/customorder/order/?searchLine=Check if the issue is still relevant.
Yesterday I wrote to you in the relevant topic of yours, where you did not indicate what the essence of your problem was, but only that you tried to contact the technical department directly and it did not work out for you.
If you have a problem - describe it with a topic on the forum and it will be solved. If you do not want to describe it on the forum - your right, you can use the services of paid technical support, where you can discuss the format of interaction with you.