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Stopped receiving orders from 2 stores on Prom

Answers:

Good afternoon. Have you tried changing the API key?
24.03.2021, 11:48
Original comment available on version: ru

Good day! At the moment I see that for your system Prom gives an error 401 Not Authenticated 401 Not Authenticated This server could not verify that you are authorized to access the document you requested. Either you supplied the wrong credentials (eg, bad password), or your browser does not understand how to supply the credentials required. Not Authenticated .
It can occur in cases when the Api-key PROM has expired. Request an api-key from Promua support and paste it in the integration settings /admin/shop/integrations/promua-new/control/ (select the necessary integration on the right in the list).
24.03.2021, 11:51
Original comment available on version: ru


Bushuev Svyatoslav Yurievich wrote:
Good day! At the moment I see that for your system Prom gives an error 401 Not Authenticated 401 Not Authenticated This server could not verify that you are authorized to access the document you requested. Either you supplied the wrong credentials (eg, bad password), or your browser does not understand how to supply the credentials required. Not Authenticated .
It can occur in cases when the Api-key PROM has expired. Request an api-key from Promua support and paste it in the integration settings /admin/shop/integrations/promua-new/control/ (select the necessary integration on the right in the list).

Thank you. Made
24.03.2021, 12:00
Original comment available on version: ru

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