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Pictures are not uploaded to Prom.ua. Displays 404 error

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Hello!
Need help. I am importing goods on Prom, but pictures are not uploaded for 2 products - https://prnt.sc/zldqvf
Product number 1 - https://our-store.com.ua/admin/shop/products/17611/edit/, but the URL of the picture is https://our-store.com.ua/media/shop/57/20 /product-Kulon-serdtse-Dlya-dvoikh_5720949fcf8b91323e453e745c8ba043.jpg
Product number 2 - https://our-store.com.ua/admin/shop/products/17627/edit/, but the url of the picture is https://our-store.com.ua/media/shop/75/b7 /product-Kuloni-dlya-vlyublennikh-Priznanie-v-lyubvi_75b7507b015326d81f9d3d2a887d71a5.jpg
Could you suggest what is the reason?
Original question is available on version: ru

Answers:

Hello, please re-upload these pictures in OneBox. Those. remove them from products and install again
15.02.2021, 15:58
Original comment available on version: ru

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