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After the update, it became incorrect to unload the price for PROM / prom

Here https://baza.cn.ua/admin/auto/action/hour/edit/
There is an action "Export products in YML format"
Which uploads to prom https://prnt.sc/uqewnw
The price is indicated here https://prnt.sc/uqewyz
In the card https://baza.cn.ua/admin/shop/products/61006/edit/
Specified https://prnt.sc/uqey66
That is, it should count 398 * 1.25 = 498
But for some reason it shows "<price>617</price>" https://prnt.sc/uqez0a
Everything worked fine before
Counts the price 398*1.25*1.25
What the hell???
Original question is available on version: ru

Answers:

hello, the specified product is not uploaded to the specified price site at the moment. Did you change something in it or in action?
30.09.2020, 16:20
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
hello, the specified product is not uploaded to the specified price site at the moment. Did you change something in it or in action?

Yes, the current product was sold today, take any other for example 59202 https://prnt.sc/uqn0lb
30.09.2020, 17:14
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
I have now changed the action settings so that I do not continue to receive losses https://prnt.sc/uqoay2 , but I am waiting for a solution and an explanation of the reason
30.09.2020, 18:09
Original comment available on version: ru

I can't help without having the correct action settings. If you can't leave the settings like this - okay, make a separate price platform and make an upload for it.
01.10.2020, 10:07
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
I can't help without having the correct action settings. If you can't leave the settings like this - okay, make a separate price platform and make an upload for it.

What a joke???
What is not clear, take any product and see what the bug is, I hoped that it would start working if I changed the price to the level of the outlet (since everything is fine on the outlet), but the miracle did not happen
Please do not waste time and solve the bug urgently + involve management in this situation, as I am very unhappy!
01.10.2020, 10:37
Original comment available on version: ru

This is not a joke, I just asked you to make such settings - so that I can see the bug and be able to print it. If you can't do it, I can't help you. If you want to solve the problem - do as I asked. If you want to arrange some kind of regular proceedings - go ahead, but only without me.
01.10.2020, 10:40
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
This is not a joke, I just asked you to make such settings - so that I can see the bug and be able to print it. If you can't do it, I can't help you. If you want to solve the problem - do as I asked. If you want to arrange some kind of regular proceedings - go ahead, but only without me.

For example, the product https://baza.cn.ua/admin/shop/products/59202/edit/
The price is set by 305 https://prnt.sc/uqn0lb
Counts incorrectly should be 195 * 1.25 = 244, but shows 305
Once again, I ask you to fix the problem that you can easily detect by taking 2 minutes with any settings !!!
01.10.2020, 12:00
Original comment available on version: ru

Solved a problem. In order to quickly detect any of the problems, specific examples are needed, if you need a quick solution - immediately give me such so that I can print a specific example without searching for new examples or changing settings, in any other case, the solution of the problem will be delayed.
01.10.2020, 18:38
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
Solved a problem. In order to quickly detect any of the problems, specific examples are needed, if you need a quick solution - immediately give me such so that I can print a specific example without searching for new examples or changing settings, in any other case, the solution of the problem will be delayed.

Who will compensate for the direct financial losses of this bug?
01.10.2020, 22:20
Original comment available on version: ru

Do you have a contract that describes the amount of compensation in case of bugs?
02.10.2020, 10:37
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
Do you have a contract that describes the amount of compensation in case of bugs?

I have a contract, it says nothing about it
Do you think that it's normal that a bug went on that stupidly overestimated prices that it is not clear how much they were spinning and there were no sales, and then it turned out that this is a bug and you didn’t even provide any apologies?
02.10.2020, 15:59
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Kupriyan Vladislav Valerievich Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
Bodyako Dmitry Employee wrote: Do you have an agreement that describes the amount of compensation in case of bugs? was not, and then it turned out that this is a bug and you didn’t even provide any apologies?

?
05.10.2020, 23:16
Original comment available on version: ru

There will be no apologies/compensations from me personally in this task. Do you have any more specific questions for me?
06.10.2020, 09:42
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
There will be no apologies/compensations from me personally in this task. Do you have any more specific questions for me?

From whom can you get an apology or compensation?
06.10.2020, 11:17
Original comment available on version: ru


Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
no idea

Can you involve your leader in the task?
06.10.2020, 11:38
Original comment available on version: ru


Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Bodyako Dmitry Employee wrote:
No

If you can't, then who can?
06.10.2020, 13:12
Original comment available on version: ru


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