price xls not generated

If the file is empty, then you have no products to upload. Go to the price platform settings and check if categories and brands are selected there. Or, in the product card, you can select the necessary one in the Price sites tab, then at least the selected product will be included in the file (if you do not have a condition for additional fields configured)

selected categories and brands [file]12964[/file] There are 3 products of the selected brand under this link https://smallpet.crm-onebox.com/admin/shop/products/?fromfiltercustomkhoroshop8=&tofiltercustomkhoroshop8=&fromfiltercustommetka1=&tofiltercustommetka1=&filtersuppldatefrom=&filtersuppldateto=&filterbrands=263&supplierid=&filterid=&filterarticul=&filtercode1c=&filtername=fromfilterbardate=&filterbardate=&filterbardate=&filterbar =&filtergroupped=&categoryid=&searchLine= in automation there are no conditions for additional. fields There are no checkboxes in the product card, I checked - but they can not be set if the brand is selected? There are products in the system that match the condition of the brand and category - but the products are not displayed in the download

Do you have any extra checkboxes?

No, there are no extra checkboxes

[file]12968[/file]

there are no settings

[quote] Maria Thanks, it helped OneBox production wrote: In setting up the price platform, it is worth which categories and brands to upload. The system looks for products that are in the right category and with the right brand. Judging by the products that can be filtered according to your selected brands %2C265%2C259%2C262%2C253%2C257%2C267%2C252%2C264%2C261%2C269%2C268%2C270%2C266%2C255&supplierid=&filterid=&filterarticul=&filtercode1c=&filtername=&filterbarcode=&filtercdatefrom=&filtercdateto=&filtermodel=&filtergroupped=&categoryid=0 all eligible products without a category. If you specify one of the selected categories, the products will be included in the download [/quote]