when importing ttn ukrpochta from an outlet, it seems that tracking works
https://adapter.crm-onebox.com/17640/
but for some reason not always.
https://adapter.crm-onebox.com/17426/
https://adapter.crm-onebox.com/17198/
you can see what is the problem
For the specified orders, the delivery invoice was added manually, and not by import from Rozetka. Probably at the time of import, according to these orders, there was no TTN in the issuance of Rosettes. Let me remind you that the action receives orders for the current day.
[quote]
but for some reason not always.
https://adapter.crm-onebox.com/17426/
https://adapter.crm-onebox.com/17198/
[/quote]
For the specified orders, the delivery invoice was added manually, and not by import from Rozetka.
Probably at the time of import, according to these orders, there was no TTN in the issuance of Rosettes. Let me remind you that the action receives orders for the current day.
[quote]
and is the transmission of ttn fixed somewhere?
or is that your guess?
[/quote]
https://adapter.crm-onebox.com/app/history/orders/17426/?systemchange=1&filter2_key=valueold&filter2_type=search&filter2_value=&filter3_key=valuenew&filter3_type=search&filter3_value=&fieldkey=deliverynote&filtercdatefrom=&filtercdateto=
well, at least in the history of changes it is clear that you filled the field, and not an automatic action
and if we take the workflow https://adapter.crm-onebox.com/app/history/orders/17640/?systemchange=1&filter2_key=valueold&filter2_type=search&filter2_value=&filter3_key=valuenew&filter3_type=search&filter3_value=&fieldkey=deliverynote&filtercdatefrom=&filtercdateto= here the field was filled by automation
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