Unloading of goods on PROM Prom.ua (xls) does not work
A week ago, after updating the box, Prom.ua (xls) upload stopped working
boxing unloads only 4 products into the unloading file, the rest is not unloaded..
what to do??
here is a screenshot of the upload file
once an hour, the box processes unloading
All groups and brands are selected in the settings
Original question is available on version: ru
boxing unloads only 4 products into the unloading file, the rest is not unloaded..
what to do??
here is a screenshot of the upload file
once an hour, the box processes unloading
All groups and brands are selected in the settings
Answers:
Have you changed something in the settings, what are your export settings?
15.11.2021, 13:27
Original comment available on version: ru
after it stopped working, I changed the settings, disabled the old version of the bootloader, created a new second upload ...
still 4 products in the file and that's it...
now these settings
still 4 products in the file and that's it...
now these settings
16.11.2021, 09:24
Original comment available on version: ru
if you click on the button for the products to be unloaded,
then all products are displayed
then all products are displayed
16.11.2021, 09:29
Original comment available on version: ru
Have you chosen that the identifier should be taken from an additional field, is it filled in for all products?
16.11.2021, 11:32
Original comment available on version: ru
hello Artem. by the way, you did not do this integration ..
yes right. stopped counting according to the formula The code on the prom... was an empty value
climbed here
added 2 ticks...
it began to count, a value appeared in this field in the product card
this product also appeared in the upload file.
Now a question. the system will automatically calculate this value and insert it into the code on the prom?
Or do I need to do something else with the goods?? because I went to another product there, the field is empty, I saved the product, the field was filled.
yes right. stopped counting according to the formula The code on the prom... was an empty value
climbed here
added 2 ticks...
it began to count, a value appeared in this field in the product card
this product also appeared in the upload file.
Now a question. the system will automatically calculate this value and insert it into the code on the prom?
Or do I need to do something else with the goods?? because I went to another product there, the field is empty, I saved the product, the field was filled.
16.11.2021, 12:26
Original comment available on version: ru
Zakharyugin Yuri Olegovich wrote:
Now a question. the system will automatically calculate this value and insert it into the code on the prom?
only if the product is updated, you can simply select all products and save through the mass changes panel, without entering information
16.11.2021, 13:31
Original comment available on version: ru
selected the checkbox and saved all products
field registered
but in the unloading file the last 500 items are not unloaded... empty fields.. code name, etc.
here is the box https://lums.crm-onebox.com/app/priceplace-promuaxls/
field registered
but in the unloading file the last 500 items are not unloaded... empty fields.. code name, etc.
here is the box https://lums.crm-onebox.com/app/priceplace-promuaxls/
16.11.2021, 15:48
Original comment available on version: ru
Is there any field by which you can understand what kind of goods?
16.11.2021, 23:58
Original comment available on version: ru
Understood with export.
I noticed that the unloading stops on the same product, I deleted it and the unloading continued further, but rested after 10 products... I again deleted the last product...
thus removed about 20 products.
as a result, all 2000 products were uploaded to a file.
on the prom everything flew with a bang.
it is not clear why these 20 goods interfered with unloading?? previously they were unloaded on the prom without errors.
you will have to recreate these products.
I noticed that the unloading stops on the same product, I deleted it and the unloading continued further, but rested after 10 products... I again deleted the last product...
thus removed about 20 products.
as a result, all 2000 products were uploaded to a file.
on the prom everything flew with a bang.
it is not clear why these 20 goods interfered with unloading?? previously they were unloaded on the prom without errors.
you will have to recreate these products.
19.11.2021, 10:23
Original comment available on version: ru
In order to understand, it was not necessary to delete them, or you can still see if they are in the deleted ones.
19.11.2021, 10:56
Original comment available on version: ru
I looked, I didn’t understand ... I didn’t completely delete the goods .. but transferred them to a category that I don’t unload on the prom.
error when opening file in excel
ran into a yellow product ... I delete it, and everything went on
the final upload file, which went to prom, opens in excel without any errors.
here are a few products on which the unloading stumbled
https://lums.crm-onebox.com/app/product/4461/edit/
https://lums.crm-onebox.com/app/product/7703/edit/
https://lums.crm-onebox.com/app/product/1407/edit/
error when opening file in excel
ran into a yellow product ... I delete it, and everything went on
the final upload file, which went to prom, opens in excel without any errors.
here are a few products on which the unloading stumbled
https://lums.crm-onebox.com/app/product/4461/edit/
https://lums.crm-onebox.com/app/product/7703/edit/
https://lums.crm-onebox.com/app/product/1407/edit/
19.11.2021, 14:01
Original comment available on version: ru
Most likely, there are invalid characters in the fields
19.11.2021, 14:31
Original comment available on version: ru
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